If you are experiencing problems with your heat press, please complete the following check list and 'submit' to our dedicated Tech Team for assistance. All areas of the form MUST be complete in order for us to process your request.     *Please note all fields need to be complete for the form to be submitted, that way we will have as much information as possible.     YOUR PRESS   Press Make / Model Select Eco 380D - 38x38cm Ultimate 380D - 38x38cm Eco DY-405D - 40x50cm Eco DY-180D Mug Press Ultimate Mug Press Insta 128 Insta 158 Other (specify) Other Company Purchased from? Select Power Digital Other (specify) Other Invoice Date Number Usage Frequency Select Daily Weekly Fortnightly Monthly Less than Monthly     YOUR ISSUE   Please describe, in detail, your issue. What have you done, if anything, to try resolve the issue?     YOUR DETAILS   Company Name Contact Phone Email Address